FAQ's

Barky Moon is a small, independent brand made by a dog lover, for dog lovers. Every design is created by Karen (with the occasional creative input from her Italian Greyhound, Fraser) to celebrate the funny, heartfelt, and muddy-pawed realities of life with dogs. You can learn more about our story here.

We use Gildan 64000 tees — soft, breathable, and perfect for everyday life with dogs.
- Solid colors: 100% ring-spun cotton
- Heather colors: Cotton/poly blend
- Pre-shrunk and made to last

Because it’s one of the best! Gildan 64000 tees are known for their softness, quality feel, and long-lasting comfort — the perfect fit for our original Barky Moon designs.

Made using ethically grown and harvested U.S. cotton, Gildan is also a proud member of the U.S. Cotton Trust Protocol, which ensures ethical and sustainable means of production. This blank tee not only feels good — it does good, too.

To keep your shirt looking great:

• Wash inside out, cold
• Tumble dry, low
• Skip the bleach and avoid ironing the printed area

Your shirt will soften after the first wash and get even comfier over time.

Every Barky Moon tee is made just for you — we only start creating it after your order is placed. This helps us reduce waste and keep things more thoughtful and sustainable.

🌱 Why we love Made to Order:

• No excess stock: We don’t print piles of products that might go unused
  
• Less waste: Materials are only used when they’re needed
  
• Kinder to the Planet: It helps us avoid overproduction and unnecessary shipping🌱
  

It may take a day or two longer, but it's so worth it — and your tee is made with purpose (and paws 🐾).

All of our products are proudly printed and shipped from the U.S. to ensure consistent quality and fast delivery.

Each Barky Moon tee is made just for you, so please allow a little time for us to get it ready.

🛠️ Production time: 2–3 business days
🚚 Shipping time: 3-5 business days

So your order should arrive in about 5–8 business days from the time you place it.

If you're ordering from Hawaii, Alaska, or U.S. territories, it might take just a bit longer.

We’ll send you tracking info as soon as it ships, so you can follow your tee’s journey home 🐾

Shipping is calculated at checkout based on your location and order size.
🚚 We offer FREE U.S. shipping on orders over $75!

Not yet — but we’re working on it! Right now, we ship within the U.S. only.

We want you to love your order. If something’s not right, just email us at support@barkymoon.com within 30 days of receiving your item. Include your order number and a quick photo of the issue — we’ll refund or replace it, no fuss.

Absolutely. Once your order ships, you’ll receive a tracking number via email. If it doesn’t arrive within 5 business days, reach out and we’ll help track it down.

Not at the moment — but we do offer free U.S. shipping on all orders over $75. Follow us on Instagram or Facebook to see what’s new and hear about special offers when they launch.

Have a question, a paw-some idea, or just want to say hi? We’d love to hear from you!

Send us an email at support@barkymoon.com and we’ll get back to you within 1–2 business days.

We’re a small (but mighty!) team, so thanks for your patience — and your kindness means the world 💛

We’re here to help! Email us anytime at support@barkymoon.com — we’ll get back to you within 1–2 business days.